Privacy & Cookies
This website only collects personal and business data from you with your permission, for example if you register or fill in a form. No personal or business data is collected from you without you knowing about it. Some web usage and technical information is collected by this website to help us improve our service to you, but this does not contain any personal data.
Changes to this policy
1. Who manages this website?
The content of this website is edited by the owner The RSPCA Halifax, Huddersfield, Bradford & District Branch as stated on the Contact page and the system is run by Serif Systems Ltd , trading as Serif. 4D Adwalton Business Park, 132 Wakefield Road, Drighlington, West Yorkshire, BD111DR. Tel: 0113 238 1590 - For help on any BuildCMS website please go to our helpdesk system
2. What information do we collect and how do we use it?
Contact forms: If you fill in an enquiry/contact form on this site the details you enter into the form will be sent by email to the site owner so they can process your request.
Log In: If you have created an account to log in to the site your personal information is stored to identify you and is used to deliver services or goods that you have chosen. If you have opted to receive news or updates your email address will be used for this purpose. We do not allow the use of your details by a third party.
Website usage information
The type of website usage information that we collect during your visits to our site includes, for example, the date and time, pages viewed or searched for, publications ordered, guides printed, tools used, subscriptions and referrals made, some truncated postcode or telephone area code information entered on forms (which is not traceable back to you) and other information relating to your usage of our website.
Where you are a registered user of our website and have logged in, we may collect web usage information to enable us to build a demographic profile.
We may also use web usage information to create statistical data regarding the use of our website and we may then use or disclose that statistical data to others for marketing and strategic development purposes, however, no individual identities will or can be identified in such statistical data.
Cookies are small pieces of data given to your browser by a website which may be stored as text files in the cookie directory of your computer. Cookies are not programs and cannot collect information from your computer. They do not damage your computer and are defined as "a piece of text stored on a user's computer by their web browser. A cookie can be used for authentication, storing site preferences, shopping cart contents, the identifier for a server-based session, or anything else that can be accomplished through storing text data" (source: Wikipedia, 2011).
Each website may send cookie data to your browser which may save it if your browser's preferences allow it to do so. To protect your privacy your browser only returns a cookie to the website that sent you the cookie and does not send it to any other website. A website cannot access your cookie directory or information on your computer, instead relevant cookies are included by your browser within each request you make to the website. A website can only obtain cookie data that your browser sends to it.
You do not have to accept cookies and you can change the settings within your browser to accept all cookies, reject all cookies, reject cookies from certain websites, notify you if a site is requesting to set a cookie, and set various other options.
Switching off cookies will still allow you to view the majority of content on our site, however, it will prevent you logging in and so accessing personalised information. It will also stop us remembering your login User ID if you ask us to do so, and may restrict your use of our interactive tools and of some services available through linked sites.
Further information about cookies
For further information about cookies, please refer to:
3. Information sharing and disclosure
4. Third party content and linking to other websites
5. Your access to your information
You can help us keep our records up to date by telling us when your contact details and other personal information changes. You can also change your mind at any time about how we contact you or ask us to stop contacting you altogether.
Please contact our data admin team and they’ll make the changes for you:
call them on 01422 341160
email [email protected]
write to Data Admin Team, RSPCA Halifax, Huddersfield, Bradford & District Branch, Queens Hall. Queens Road, Halifax. HX1 3NS
If you tell us that you no longer want to receive further contact from us and you are on our supporter database, it may take a short while before our communications stop altogether as a selection of supporter information for some of our mail outs is done a few weeks in advance of mailing. If you request to receive no further contact from us, we will keep the information we hold on you and add you to our suppression lists to ensure that you do not receive unwanted materials in the future.
You have a right to request a copy of any personal information that we hold about you. You will be asked for appropriate identification when you request copies of personal information.
You have the right to see information contained in personal data we hold about you. If you would like to receive some or all of your personal information (called a Subject Access Request), please contact the Data Controller
email: [email protected]
write to: The Data Controller. RSPCA Halifax, Huddersfield, Bradford & District Branch, Queens Hall. Queens Road, Halifax. HX1 3NS
We may require proof of identity of the person making the request. Please see our Subject Access Request Guidance Form and Guidance Note (PDF 127KB) for more information.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove any information you think is inaccurate by contacting the Data Protection Team at the address provide above.
Please note the Freedom of Information Act (the ‘FoIA’) applies to public authorities and certain organisations that are listed in Schedule 1 of the FoIA. The RSPCA Halifax, Huddersfield, Bradford & District Branch is not listed and thus has no formal obligations under the FoIA. However, we support transparency and will supply information where possible.
6. How we may use your information
We will not rent, swap or sell your personal information to other organisations for them to use in their own marketing activities.
The legal basis that we rely on for processing your data will depend upon the circumstances in which it is being collected and used, but will in most cases fall into one of the following categories:
where you have provided your consent to allow us to use your data in a certain way
where the processing is necessary to carry out for the performance of a contract with you
where the processing is necessary in order for us to comply with a legal obligation; or
where it is in our legitimate interests to perform our functions, for example, processing donations or sending you administrative communications where our legitimate interest is to raise funds and to deliver our charitable purposes.
7. Service providers
We use service providers direct mailing companies and software platform providers to help us provide you with our services.
We may give relevant persons within these service providers access to your personal information, but only to allow them to perform their services for us. We do not use service providers outside of the European Economic Area (EEA).
8. Legal requirements
We may disclose your personal/sensitive personal information when required to by law, for example, to HMRC for tax purposes or to police forces for the prevention or detection of crime. Further, we safeguard the sharing of such information by using formalised information sharing agreements with organisations where appropriate, or on an ad hoc basis after ensuring the request and disclosure are legally compliant.
9. Our donors and supporters
If you wish to support us by making a donation, registering to fundraise for us, joining our sponsorship scheme or signing up to an event or our Willing To Care Scheme, we will collect your name and contact details as a minimum.
Where appropriate, we may also ask for your date of birth and your motivation or personal experience for supporting us. We will use the information you provide to give you the services, products or information you asked for, tailor communications to you, to administer your donation including processing gift aid, to send you a thank you letter, to support your fundraising or manage your marketing preferences.
We may also send you administrative communications, for example confirming a direct debit instruction when you have made a donation to us.
10. Online donations and payments
To make an online donation or payment by direct debit or payment card, you will be directed to a payment gateway which uses security features and encryption to ensure your data remains safe.
We offer the use of PayPal for some of our products and services, and have payment gateways operated on behalf of and under contract to us by service providers. Further information about the collection and use of your data will be provided on the relevant payment gateway for you.
If you enter your details into one of our online forms and you don’t “send” or “submit” the form we may contact you to see if we can help you with any problems you may be experiencing with the form or our website.
11. Rehoming an animal from us
When you apply to rehome an animal from us, we’ll need to share personal information such as your name, address and telephone number, to enable a home visit by one of our volunteer home-visitors.
We try to make sure that all animals are microchipped when they’re rehomed from us; this is a legal requirement in relation to dogs. We will share your personal information with a microchip company in case your animal goes missing. Depending on which microchip is used, this will be one of the following providers: AVID, Anibase or Petlog.
If you rehome a cat or dog from us, we will also share your personal information with PET PLAN or MORE TH>N, our pet insurance providers, so they can offer you up to six weeks free pet insurance. If you take this up, PET PLAN or MORE TH>N will contact you with an offer to extend the cover after the free period ends.
Signing up for Willing To Care
We will also collect and process your data, and that of a nominated family member or representative when you sign up to our Willing To Care Scheme. This is so that we can send you a Willing To Care Scheme registration pack and administer the scheme.
Volunteers and job applicants
If you apply for a job with us or volunteer, we’ll hold the personal information you provide to process your application.
If we need to disclose information to a third party, we will not do so without asking you beforehand unless the disclosure is required by law. For example if we need to take up a reference, or obtain “disclosure” from the Disclosure & Barring Service.
If you apply to work with us we’ll only hold your data for the purposes of that application. We won’t hold your personal information for any longer than is necessary for the purposes of that application.
If you volunteer for us your personal information will be held and processed so that we can contact you about future volunteering opportunities. We’ll only hold information relating to the nature of your voluntary work and we’ll delete it in accordance with our retention policies.