Contact Us!

Animal Enquiries

By Post	By Phone	By Fax
Wade St Halifax HX1 1SN	01422 365628	01422 340687
By Email	[email protected]

Veterinary Clinic Enquiries

Contact Jutta.

By Post	By Phone	By Fax
Wade St Halifax HX1 1SN	01422 365628	01422 340687
By Email	[email protected]

Complaints

We realise that making a complaint isn't always easy, so if you have something to say we promise to:

• take your complaint seriously
• deal with it confidentially
• deal with it within the timescales given below.

We will acknowledge your comments within five days of receipt. Within 28 days we will write to you to either tell you about our findings and whether further action is to be taken, or to explain why the procedure may take a little longer. If you are not happy with our response, you can write to us again and your concerns will be reviewed either by another senior manager or Trustee.

WE ALWAYS TRY OUR BEST... and when we succeed, we would like to hear about it. If you have any positive comments, please get in touch.

WE ALWAYS TRY OUR BEST... but sometimes we get it wrong or things don't go according to plan. When this happens your feedback is invaluable because we want to learn from our mistakes and find the best way forward for all concerned.

How to get in touch.

By Post	By Phone	By Email
Branch Office Queens Hall Queens Road King Cross Halifax West Yorkshire HX1 3NS.	01422 365628 (9am-4pm Monday-Friday)	[email protected]

Fundraising

By Post	By Phone	By Email
Branch Office Queens Hall Queens Road King Cross Halifax West Yorkshire HX1 3NS.	07538114079	[email protected]

Volunteer Enquiries

By Phone	Email
01422 341160	[email protected]

Shops

Click 'Shops' link above to view all addresses and contact details for our charity shops.